It has been an absolute pleasure to have the most wonderful families travel with Powder Byrne this Winter season and trust us with their precious family holidays. As you may know, we encourage all of our fabulous clients to give honest feedback, so we can continue to deliver our renowned service.
Here are just a few of our clients' Original Skiing feedback from Christmas 2016, New Year 2016, February Half Term and Easter 2017.
Clients travelling to Arosa
“This was our 4th year and I was delighted with how easy Powder Byrne continues to make skiing for our young family. It enabled me to switch off completely and for my children to switch on and master skiing. Thank you!”
“Adult guiding was really fabulous. Our ski guide really understood our group and was very organised in terms of planning our routes to maximise our skiing.”
“Fantastic helpful team! Real joy to talk to!”
“Very good and very attentive service. Our resort driver was particularly great at driving us all around at a moments notice and always with good humour.”
“As usual very well organised and nothing too much trouble!”
“They never say ‘no’, so friendly and considerate”
“Another great week in Arosa! Fantastic to see so many returning faces and get to know such a lovely group of families and PB staffers. Well done all, you made it flawless again!”
Clients travelling to Davos
“The holiday was awesome and the team kept checking in that everyone was ok! The boys loved the skiing, our ski manager was so helpful and professional (even with a phone-less guest). The hotel was great - especially the food! All good, thank you!”
Clients travelling to Flims
"All arrangements and care of our boys were excellent. Their skiing progressed amazingly during our holiday and they enjoyed every minute, which means we could enjoy every minute of it too. Our ski guides personal touches were absolutely spot on, and no request was ever too much for her! We would also like to mention the wonderful Resort Manager!!"
“Loved the ski rental experience - a first for us! Shuttle service to and from lifts was excellent. Without exception all staff were incredibly personal, a credit to your brand. Excellent hotel, friendly, helpful staff.”
“Our ski guide was excellent and provided very thorough feedback on the kids. The help getting all the kids ready in the morning in the larger boot room was great.”
“Fab team, very professional and fun to be with. Everyone gave 100% all of the time - it makes such a difference to feel genuinely appreciated as a client. Well done!
“The whole thing was a blast. Great effort. Great service. Good fun and did everything we could ask for. The Ski Guides were excellent guides and good company over lunch. Drivers did a top job. Enjoyed the entertainment (curling) and all restaurants were top drawer.”
Clients travelling to Zurs
"We had an excellent week with the Powder Byrne team. Everything ran incredibly smoothly from transfers (including a welcome packed lunch) through to ski hire and daily arrangements. All of the staff we met were friendly, sociable, confident and competent. This was very reassuring for us when leaving our boys with the instructors and guides for their day-long sessions. Our boys responded incredibly well to approach of the instructors and guides and both wanted to stay in ski school all day, something that hasn’t happened before on previous occasions. They had a wonderful time on the slopes and their skiing certainly improved – we really enjoyed the evening updates on their progress. For us it was very relaxing; we really enjoyed the group ski guiding and lunches. The guides knew the resort incredibly well and looked after us with patience and calm in some tricky white-out conditions. The Powder Byrne team could not have been more helpful, we hardly had to think of, or arrange, anything. Taxi lifts to all parts of the resort for us and our kit, restaurant bookings and even shopping for swimming trunks for the boys which we had forgotten to pack – nothing was too much trouble. All of the Powder Byrne team worked together to allow us to focus on getting the most out of our week.
We have asked ourselves two questions; would we have booked with Powder Byrne prior to winning this holiday in the auction? The answer here is more than likely not. It is difficult to fully appreciate without experiencing the service the value added by the Powder Byrne set-up.
And secondly having experienced this trip would we consider holidaying with Powder Byrne in the future? Yes most definitely."